FAQ

Yes, for investment management only clients, we require minimum assets under management of $300,000.

For new financial planning clients, we require minimum assets under management of $1 million. We are close to capacity and plan to stop accepting new financial planning clients after adding a few more. 

Yes, we are fiduciaries. As a member of XYPN, Chao has signed the fiduciary oath to place his clients’ interests ahead of his own.

We are 100% fee-only, which means we get paid directly by you, our clients. We do not accept any commissions and do not make money from product sales. We do this to minimize our conflicts of interest.

Yes! Most financial advisors cannot manage accounts such as 401(k)s and 403(b)s because the assets must remain in the employer-sponsored retirement plan and cannot be moved to a custodian such as Charles Schwab. We have partnered with Pontera, a service that grants us capabilities to trade and manage your assets within your retirement plans.

We believe good financial planning is not a static piece of paper but rather an ongoing process of monitoring, revision, and implementation. Going in, we intend to build multi-year relationships with our clients and, for our best clients, hopefully a life-long partnership. Thus, we only accept financial planning clients who are interested in an ongoing comprehensive financial planning relationship.

For clients who are only interested in investment management, we do offer our investment management services on a standalone basis.  

We intend to earn the loyalty of our clients through superb service, not by locking them into unfriendly contracts. Our agreements are all month-to-month and can be cancelled with a 30-day written notification.

We require 30-day written notification of cancellation. The investment management fee will be pro-rated based on the effective date of cancellation.

Yes, we use Charles Schwab as our custodian for all our investment management clients. Your assets will be kept safe at Charles Schwab and we only have limited powers to trade your investments and withdraw fees. Further, Charles Schwab is a member of SIPC (Securities Investor Protection Corporation), which protects your account against loss from unauthorized activity. Please note SIPC only protects your assets against theft, not market fluctuations or investment losses.

Our office is located at 808 Shallowater Dr. Allen, TX 75013. We offer both in-person meetings and virtual meetings via Zoom. Many local clients like to meet in person for the first few meetings, but then switch to virtual meetings later.

Yes, we work with clients from across the U.S. For clients not in the Dallas area, we generally meet virtually via Zoom. From time to time, we may also offer the opportunity to meet in-person if our travels take us to your city.  

We are exploring adding tax preparation services. We may selectively offer tax prep services only to our existing clients.